Privacy Policy
Introduction
Bookmart respects the privacy of our customers and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws in Canada, including the laws specific to Quebec. By using our website and services, you consent to the terms outlined in this policy.
- Information We Collect
We collect personal information that is voluntarily provided to us by users when making a purchase, signing up for newsletters, or registering on our website. This includes:
- Name, address, and contact information
- Payment information (processed securely)
- Purchase history
- User preferences and preferences for receiving communications from us
- How We Use Your Information
We use the personal information collected to:
- Process and fulfill orders
- Improve customer experience and service
- Provide promotional offers and updates
- Respond to customer inquiries and provide support
- Maintain legal and contractual obligations
- How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Encryption for payment and transaction processing
- Secure servers to store your information
- Limited access to your information by authorized personnel only
- Sharing and Disclosure
We may disclose personal information in the following cases:
- To service providers such as payment processors and shipping companies (e.g., Freightcom) in order to complete transactions
- As required by law or to protect our rights
- In the event of a business transfer or acquisition
We will not sell, trade, or rent your personal information to third parties.
- Cookies and Tracking
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and activities. You may disable cookies in your browser settings, but this may affect your experience on our website. - User Rights
Under PIPEDA and Quebec law, you have the right to:
- Access your personal information
- Correct or update any inaccuracies in your information
- Request the deletion of your personal information, subject to legal and contractual restrictions
For any requests, you can contact us at [info@bookmart.ca].
- Quebec-Specific Provisions
In Quebec, the Act respecting the protection of personal information in the private sector governs how personal information is handled. Users in Quebec have the right to request that their personal information not be shared with third parties, except as required by law. - Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. - Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
[info@bookmart.ca]
Privacy Preferences
Managing Privacy Preferences in Canada
In Canada, user privacy preferences are managed in compliance with legal
frameworks such as PIPEDA, the Personal Health Information Protection Act
(PHIPA) in Ontario, and the Act respecting the protection of personal
information in the private sector in Quebec. These regulations provide
individuals with control over their personal information and how it is used,
stored, and disclosed.
Your Rights and Control Over Personal Information
You have the ability to:
- Opt-in or
opt-out of receiving marketing communications from Bookmart.
- Manage your
preferences for receiving email newsletters or promotional offers.
- Request that
your personal information be deleted or updated.
- Review and
adjust your consent for the collection and use of your data.
You can adjust your privacy preferences at any time through your account
settings or by contacting us directly. We respect your right to control your
information and ensure compliance with applicable laws.
For Quebec residents, additional rights apply to limit the use of personal
information for marketing purposes. You may contact us at [email address] for
further clarification or to exercise your rights.